Frequently Asked Questions
Everything you need to know about our durable K9 apparel and gear.
What makes K9 Ballistics® gear different from standard pet apparel?
Our gear is engineered with proprietary ballistic fibers and reinforced stitching designed to withstand high-energy play and extreme outdoor conditions that standard fabrics cannot handle.
How do I ensure I select the correct size for my dog?
Please refer to our comprehensive Size Guide located on each product page. We recommend measuring your dog's neck, chest girth, and back length to ensure a secure and comfortable fit.
What is your return policy for worn items?
We offer a 30-day satisfaction guarantee. Items must be returned in clean, hair-free condition. If a product fails due to a manufacturing defect, it is covered under our limited lifetime warranty.
How long does shipping take within the United States?
Standard shipping typically takes 3-5 business days. Expedited shipping options are available at checkout for those who need their gear sooner.
Are your materials safe and non-toxic?
Yes, all K9 Ballistics® products are made from non-toxic, hypoallergenic materials that are safe for your pet's skin and coat, even during prolonged wear.
How should I clean my K9 Ballistics® products?
Most of our gear is machine washable on a cold, gentle cycle. We recommend air drying to maintain the structural integrity of the ballistic fibers.